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Questions before you buy

Getting started

What is XNote Write?

XNote Write is a smart pen and notebook. Write in ink on XNote paper, and the XNote app turns every page into text you can search, ask questions about and turn into tasks. $199, no subscription needed.

What do I need to use it?

A phone, tablet or computer with the XNote app, and XNote paper: an XNote notebook or a page you print from the app.

iPhone and iPad with iOS 16.4 or later, Android 7.1 or later, or the web app at web.xnote.ai, which can pair the pen in Chrome, Edge or Opera. The first pairing needs internet. Phone not included.

How do I set it up?

Setup happens in the XNote app: install it, sign in and pair the pen over Bluetooth. The first pairing needs an internet connection.

Does the app need to stay open?

No. When your phone isn't connected, the pen stores up to 1,000 pages. Import them next time you open the app. Handwriting-to-text and AI need an internet connection.

Does it work on my computer?

Yes. Use the web app at web.xnote.ai in Chrome, Edge or Opera, including pairing the pen.

Will it read my handwriting? Which languages?

Several owners with messy handwriting or cursive say it reads theirs well (see reviews), and you can edit any converted text in the app. Choose your writing language when you set up.

Can I use more than one notebook?

Tell the app which notebook you're writing in by setting it as primary. This matters when you write in a Mini or Large notebook, or use two notebooks of the same size, because same-size notebooks share a page pattern.

Why not just take a photo of the page?

A photo captures the page after you're done. XNote captures every stroke as you write, with nothing to scan, and turns your pages into searchable text, tasks and events. If you only write a page now and then, a photo may be all you need.

Why not an iPad or my phone?

You write in real ink on paper, not on glass, and no notifications pop up on the page. The set costs $199; an iPad with Apple Pencil starts at $528. Handwriting-to-text is included with no subscription. If you want to draw in color or mark up PDFs, a tablet is the better tool.

Competitor prices from each brand's US site, checked September 27, 2026.

Battery and charging

Up to 17 hours of continuous use per charge. It charges with the included cable; a full charge takes up to 3 hours.

Paper and ink

Does it work on any paper?

No. The pen reads a tiny pattern printed on XNote notebooks and on pages you print from the XNote app. On ordinary paper, it's just a pen.

What if I run out of notebooks?

Buy XNote notebooks (Standard $29, Large $39), or print XNote pages from the app on a laser printer. It's the same pen either way.

Which notebook sizes are there?

Mini 3.54 × 5.51 in (144 pages, $19, sold out), Standard 5.83 × 8.27 in (192 pages, $29) and Large 6.93 × 9.37 in (192 pages, $39). The same pen works with all of them.

Are the notebooks reusable?

No. Start a fresh notebook, or print new pages from the app.

What printer do I need?

You need a laser printer, 600 dpi or better. Inkjet prints can't be read by the pen. Print from a computer at 100% (actual size) on plain white paper. Paper size: US Letter or A4, whichever you choose in the app.

Can I print the page previews on this site?

No. Print from the XNote app, so every sheet gets its own pattern and page number.

Can I reprint a batch?

Yes. You can download any past batch again from the app.

Do printable pages cost anything?

No. They’re included with XNote Write: you make them in the XNote app and print them on your own laser printer.

Do I need internet to make pages?

Yes, to prepare and download them in the app.

What ink does the pen use?

The pen takes standard D1 ballpoint refills. XNote refills are $12 for a pack of 5 (black, 0.8 mm).

Can I erase mistakes?

Ink is permanent, like any pen, but you can edit the converted text in the app.

Does it capture drawings?

Yes, as ink: drawings are saved on the digital page as you drew them and export as a PDF or image. Text recognition is for writing, and handwritten tables can be converted to a spreadsheet.

App, AI and plans

Do I need a subscription?

No. XNote Write comes with the Free XNote plan: unlimited handwriting-to-text, AI chat with your notes, search, tasks and events, export and printable pages. Plans are optional and mainly for audio: more recording minutes, plus more workflows and summary templates.

What do plans add?

Mainly audio: more minutes for recording in the app and for the meeting recorder, plus more summary templates and workflows.

See plans →

Is AI chat included?

Yes. AI chat with your notes is included with XNote Write.

What counts as audio minutes?

Time you record with the XNote app, audio files you upload, and meetings the meeting recorder records. Handwriting never uses minutes.

Do I need Pro to record meetings?

Not to try it. The Free plan includes 150 audio minutes a month for recording with the XNote app. The meeting recorder uses audio minutes too; if you record meetings often, a plan adds more. If you run out, you can still record, but transcription pauses and the meeting recorder stops joining meetings until your minutes renew or you add more.

Do unused minutes roll over?

No. Minutes renew each billing month and don't roll over.

Can I cancel?

Yes, anytime. Your plan stays active until the end of the billing period, and your notes stay in your account.

Why does the app show me XNote Pro?

After you pair the pen, the app offers XNote Pro. You can close it; everything included with XNote Write keeps working.

I bought a plan on xnote.ai. How do I use it?

We'll email you a redeem code. In the XNote app or at web.xnote.ai, go to Settings → Subscription → Redeem code. Codes expire after one year.

Can I buy extra minutes?

Yes. Extra audio minutes are available in the app, in packs of 600, 3,000 or 6,000 minutes.

I have a Lifetime membership.

Visit the Help Center or email support@xnote.ai.

Audio and XNote Voice

Does the XNote pen record audio?

No. The pen has no microphone. To record, use the XNote app on your phone, send the meeting recorder to a Zoom, Google Meet or Microsoft Teams meeting, or use XNote Voice for phone calls.

Can the XNote app record phone calls?

No. That's what XNote Voice is for.

What is XNote Voice?

XNote Voice is a standalone recorder that attaches magnetically to the back of your phone and records your calls. No pen needed.

When can I get it, and how much is it?

XNote Voice is on pre-order now at $159. It ships Q4 2026.

Payment is due in full at preorder. Cancel before shipment for a full refund, with no cancellation fee. Target shipping: Q4 2026. If the timeline changes, we will email you an update; you can cancel before shipment for a full refund. One-year warranty.

Do I need XNote Write to use it?

No. XNote Voice is a standalone recorder, so no pen or notebook is needed. It works with the XNote app on its own.

How do Write and Voice work together?

They don't need each other. XNote Write captures what you write; the pen has no microphone. XNote Voice is a standalone recorder for your calls, with no pen needed. Start with one and add the other. Each works on its own with the XNote app. Your pages and recordings can live in one XNote account.

Which phones does it work with?

Compatible phones haven't been announced yet.

Is it legal to record calls?
Will XNote Voice need a plan?

Plans for XNote Voice haven't been announced yet.

Is there a Write + Voice bundle?

There's no combined offer. XNote Write is $199; XNote Voice's pre-order price is $159.

Shipping, returns and warranty

Is shipping free?

XNote Write ships free in the US. Other US orders ship free over $65, and international orders over $150. International orders may owe duties and VAT on delivery.

How long does delivery take?

In the US, Standard delivery takes 3–4 business days, Express 1–2 and Next-day 1. UK orders take 4–6 business days, and other international orders 4–7, depending on customs. Your options are shown at checkout.

Where do orders ship from?

US orders ship from our Texas warehouse; some may ship from South Korea. International orders ship from South Korea.

Which countries do you ship to?

We ship to 96 countries. Enter your address at checkout to see your options.

Can I return it?

Request a return within 30 days of receiving it for a full refund. Send the set back complete. Try the pen and write in the notebook; using the notebook does not affect your refund. The pen has a 12-month warranty.

Return & refund policy →

What's the warranty?

12 months on the XNote smart pen from your invoice date, covering repair or replacement of failures under normal use (proof of purchase required). Notebooks are consumables and aren't covered; a verified manufacturing defect at delivery may be replaced.

Is there a discount on more than one set?

Yes: through October 17, two sets are $179 each and three are $169 each. For larger orders, ask about volume pricing.

Yes: save 3% on 2 sets and 7% on 3 sets at checkout. For larger orders, ask about volume pricing.

What's in the box?

XNote smart pen, Standard notebook (5.83 × 8.27 in, 192 pages), USB-C charging cable, 5 ink refills and the Free XNote plan. Phone not included.

How do I track my order?

Use the link in your shipping confirmation email, or sign in to your account.

Is XNote legit?

More than 22,000 note-takers in 96 countries use XNote. XNote Write ships free in the US, usually from our Texas warehouse. Standard US delivery takes 3–4 business days; Express and Next-day options are shown at checkout. Questions? support@xnote.ai

Privacy

Do you use my notes to train AI?

XNote does not use customer data to train general-purpose AI models. Your pages and recordings are processed in the cloud to turn them into text and answers. Request account deletion and your data is deleted within 14 days, with limited exceptions.

Privacy policy →

Can I delete my data?

Yes. Request account deletion and your data is deleted within 14 days, with limited exceptions described in the privacy policy.

Is XNote HIPAA compliant?

No. Don't use XNote for protected health information.

Business and gifting

Do you offer volume pricing?

Corporate and branded orders start at 10 units. We quote volume pricing and branding per order.

Can you add our logo?

Yes: laser engraving on the notebook cover, or a custom sleeve. Tell us about your order and we'll quote it.

Do recipients need a subscription?

No subscription is required. Everyone gets what's included with XNote Write. Plans are optional and mainly for audio.

Can I give XNote as a gift?

Yes. Ship XNote Write to them, or send an XNote gift card ($50, $100 or $250) by email.

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